Shipping & Delivery
Yes
4 -7 days for West Malaysia, 12-15 Days for East Malaysia
Yes, sometime is logistic issues. Recommended always track your order by using our tracking online services: https://www.tracking.my/
You need to inform our customer service or call our support number: 016-2184993 Or email us: info@caroma.com.my
Yes, need to inform us as soon as possible after the order made. So that we can courier out based on your order date
We have so many courier service like DHL, J&T, Citilink and post laju. So we will choose base on the availably area by using different kind of courier services.
4 -7 days for West Malaysia, 12-15 Days for East Malaysia
This one we cannot prevention. Sometimes is depending on the logistic services and their heavy duty working schedule.
You need immediately inform our customer service or call our support number: 016-2184993 Or email us: sales.caroma@gmail.com
Yes, we working and ship out every day from Monday to Saturday ( half day) except Public holiday and Sunday. So if your order is fall on Sunday or public holiday, we will ship out on next working day. So you can make order any times and anywhere.